Behind every business success you can trace the work of strong and proficient administrators. The work can be different every day, and demands a range of skills and competencies.
It could be you're looking into training to get you started in an admin career. Maybe you hope to get back into work after taking time out? Or are you progressing well in your career and want to add extra skills to your CV?
Whatever your reason, there are an abundance of training and certification programmes available for the motivated person.
Clerical work can start with the office junior, and build up to the professional administrator. Excellent keyboard skills and knowledge of various user programs will be vital. So you must understand how to carry out research online, how to send and receive email, how to set up files and work in a number of Microsoft applications.
If you need to polish up these skills, look at the various colleges who supply both in-centre and distance learning training programmes. Have a good look at what each are offering and do some comparisons. Look at some on this page to get you going. For handy reference you can Bookmark this webpage and find it again easily in future.
As well as computer-based skills, an entry level admin clerk will need to learn how to handle office communications, where good organisation is key. There are many different vocational training programmes, for example you could take a course in professional telephone skills.
To keep up to date with the latest thinking, consider further up-grading your skills on a regular basis. Think of which courses will most enhance your skill-set. Administrators can feel overwhelmed by the demands of several different departments. Learning how to make the best use of your time can be invaluable. You may be asked to compile written work for another person. If that person holds a senior position your writing skills must reflect that - so be prepared to retrain periodically in this area.
Today's managers often handle the majority of their own emails, and so if you're looking to develop a career as a top PA or administrator you'll need to build multiple skill-sets into your portfolio. Naturally you'll have got the foundations under your belt, but top jobs ask for much more than that. If you're able to cope well with a diverse range of situations and challenges, you will always be more generously recompensed financially.
"The only real failure in life is the failure to try." - Anon.
Many senior managers are looking for exceptionally well-versed administrative personnel to deal with their increasingly high demands. Here is a sample of the training options available:
Learn how to handle stress and avoid negative thinking and behaviour patterns. Increase your ability to solve complex issues and be more productive each day.
Become an expert at managing your time, and cutting out all unnecessary interruptions. Learn organisational procedures and follow-through processes. When you learn how to more efficiently work through your tasks, you'll reduce backlogs and have a greater capacity to diary in last minute requests.
Learn the importance of effective telephone skills to correctly identify the other person's needs. Develop the skills to transform negative attitudes in the workplace with open communication and conflict resolution. Master the win-win situation.
Adopt a powerful understanding of how to communicate well and be understood first time. Develop effective listening skills. Learn how to create an impact with your audience. Become a professional in the art of precision written work.
You may choose to specialise once you've been in industry for a while. The following are just a few of the many areas you could get into: Finance and Budgeting, Project Management, Business Law, Integrated Office Systems and Event Management.
Don't get left behind - search for the training to re-ignite your career TODAY. However lofty your goals, there's something to suit all ambition levels in the field of administration. To paraphrase Rudyard Kipling: "If you can keep your head when all about you are losing theirs..." you'll be a great commercial asset in any business arena.